CEDARBURG, WIS & BETHESDA, MD. (May 8, 2008) –
Marking a milestone very few CRM vendors ever achieve, Oncontact
Software, a leading provider of .NET customer relationship management
(CRM) solutions for mid-market companies, announced today that both of
its CRM product lines, Oncontact CRM and Client Management Software
(CMS) have been selected by ISM Inc., Customer Relationship Management
(CRM) strategic advisors, for both the Top 15 CRM Enterprise and the
Top 15 Small & Medium Business Software Award for 2008. This is now
the tenth consecutive year that ISM has selected Oncontact Software to
ISM’s Top 15. Further, this is the fifth consecutive year that
Oncontact Software has been honored with both the Top 15 Enterprise and
the Top 15 Small & Medium Business Software Award.
“The
winners of the 2008 Top 15 continue to raise the bar for the CRM
community with significant advancements in both functionality and
connectibility. Mobile access as well as Web 2.0 are of increased
importance to sales and marketing professionals and their always-on,
always-connected Digital Clients,” said Barton Goldenberg, president,
ISM.
Oncontact CRM and CMS were both chosen after
intensive testing by the ISM Software Lab at its Bethesda, Maryland
based headquarters. Each package was rated according to 217 s election
criteria, including 103 business functions, 52 technical features, 36
implementation capabilities, 9 real time criteria and 17 user-support
features.
“This marks a celebrated milestone for
Oncontact Software as a company as this is now the tenth consecutive
year our CRM solutions have been recognized in being at the very top of
the industry,” said Jon Zimmerman, president of Oncontact Software.
“Oncontact
Software is to be praised for obtaining the Top 15 honor as ISM’s
software selection process is strenuous and comprehensive,” said
Goldenberg. “Oncontact Software is a leader of the CRM industry.”
The Top 15 selections are featured in ISM’s 17th edition of The Guide to CRM Automation and in a Top 15 CD available at ( www.ismguide.com).
About ISM
Founded
in 1985, ISM Inc. offers strategic advisor services to organizations
planning and implementing Customer Relationship Management (CRM),
Contact Center initiatives and Digital Client initiatives. ISM annually
publishes The Guide to CRM Automation and Top 15 CRM and Real Time CRM
software reviews. Barton Goldenberg, founder and president of ISM, is
the author of CRM in Real Time (published by Information Today) and CRM
Automation (published by Prentice Hall) and is a columnist for a number
of publications including CRM Magazine. ISM private sector clients
include AAA, Amtrak, Delta Faucet, ExxonMobil, IBM, Lucent
Technologies, McGraw-Hill, Nike, NYSE, PepsiCo, Roche, T. Rowe Price,
United Way and Xerox; ISM’s government clients include the Department
of Defense and the US Postal Service.
About Oncontact Software
Oncontact Software develops award-winning .NET CRM software for
mid-market companies. Oncontact CRM is a 100% Microsoft .NET based CRM
applications suite that automates the sales, marketing and service
areas of mid-market organizations.
Oncontact
Software is a privately held company with a presence throughout North
America, South America, Europe, Asia/Pacific and the Middle East.
Oncontact Software's products are available through its corporate
headquarters in Wisconsin and an international alliance of value-added
resellers, system integrators and distributors. Oncontact Software has
over 600 customers worldwide, including Prudential, Foremost Insurance
and Carfax.
Additional Oncontact Software information is located on the Internet at www.oncontact.com or via phone at 800.886.0866.
Oncontact Software Contact:
Tim Vertz
262-375-5143
timv@oncontact.com