Application allows BlackBerry devices to serve as converged CRM business tools
Pleasanton, CA
Wednesday, February 13, 2008
FrontRange
Solutions today announced the availability of GoldMine Mobile Edition
Version 3.0. The new software edition gives sales teams the ability to
manage customer contacts, sales activities and opportunities at any
time, from anywhere, on their BlackBerry smartphones. The
“always-connected” sales team can collaborate and have insight into
customer activities as they occur, so nothing is missed or forgotten.
“GoldMine
Mobile Edition increases a sales team’s productivity while
simultaneously improving overall customer service,” said Greg Anderson,
senior product director for the GoldMine product line at FrontRange
Solutions. “Because data is held locally on the smartphone, users can
find information quickly, without latency issues or the need for
wireless coverage. This provides sales representatives the ability to
manage their contacts and calendar, and to compile sales forecasts –
even while on an airplane.”
GoldMine Mobile Edition seamlessly
integrates phone and e-mail features directly into the GoldMine
application. Sales teams use the real-time insight gained from the
application to compile reports, since they have all the necessary
information at their fingertips via their BlackBerry. GoldMine Mobile
Edition features an easy-to-use customization and configuration
platform, which uses the intuitive navigation of BlackBerry
smartphones. The application also leverages the inherent security
features found in the BlackBerry Enterprise Server.
With GoldMine Mobile Edition, sales teams can:
- Integrate
routine CRM-related phone and email tasks performed on the BlackBerry
by writing back into GoldMine, improving preparation and follow up of
sales calls
- Log and manage all calendar, contacts, and
opportunities in one locally-held client, which improves productivity
and gives managers real-time insight into what is going on in the field
- Work
within GoldMine Mobile Edition from anywhere at anytime, even when
there is no cellular coverage, and synching automatically when coverage
returns, so there are no latency issues
- Improve overall sales
because sales teams can see contact and sales information as it happens
and be able to analyze and respond immediately
For more information on GoldMine Mobile Edition Version 3.0 and its competitive pricing, visit http://goldmine.com/micro.aspx?id=6566.
About FrontRange Solutions
FrontRange Solutions develops software and services that growing
mid-size firms and distributed enterprises rely on every day to build
great customer relationships and deliver high-quality customer service.
The company applies a unique combination of innovation and automation
with a standards-based approach to simplify core business processes,
including: IT service management; customer relationship and sales force
management; and PC lifecycle management. More than 150,000 of the
world’s best-known brands use FrontRange offerings to quickly improve
their interactions with external and internal clients and achieve
better business results. For more information, call 800.776.7889 or
visit
www.frontrange.com
Contact:
Julia Sinykin
The Hoffman Agency for FrontRange
(303) 327-5491
jsinykin@hoffman.com